You may have questions about what RocketPlay Casino offers, how we operate and what sets us apart from other online casinos. That’s why we’ve put together this FAQ page to provide you with all the information you need to make the most of your time with us.
We have transparency, security and exceptional customer service. You’ll discover a lot of games, bonuses and a commitment to responsible gaming practices as you explore our platform.
Is RocketPlay legal in Canada?
Our platform is fully legal and licensed to operate in Canada. We adhere to all regulatory requirements to ensure a safe and secure gaming environment for our players.
How do I create an account?
Creating an account is quick and easy. Simply click on the “Sign up” button, fill in the required information and follow the prompts to complete the registration process.
What payment methods are accepted?
RocketPlay Casino accepts credit/debit cards, e-wallets, bank transfers and cryptocurrency. You can choose the option that best suits your needs.
Are my personal and financial details secure?
We utilize advanced encryption technology to safeguard your personal and financial information, ensuring that it remains confidential and secure at all times.
What types of games are available at Rocket Play Casino?
We offer slots, table games (such as blackjack, roulette and poker), live dealer games and specialty games like bingo and scratch cards.
Can I play games for free?
Yes, many of our games are available to play for free in demo mode. You can familiarize yourself with the games and their features before playing for real money.
How do I claim bonuses and promotions?
Simply go to the “Promotions” section of Rocket Play Casino Canada and follow the instructions provided. This involves entering a bonus code or making a qualifying deposit.
Is there a loyalty program?
Yes, we offer a loyalty program that rewards players for their continued patronage. Earn points for every wager placed and redeem them for rewards and perks.
Are there any restrictions on who can play at RocketPlay Casino Online?
Players must be at least 18 years old and reside in a jurisdiction where online gambling is legal. Additionally, some games have country-specific restrictions due to licensing agreements.
How can I contact customer support?
Our customer support team is available 24/7 to assist you with any questions or concerns you may have. You can reach us via live chat, email or phone.
Are the games fair and unbiased?
Yes, all games at Rocket Play Canada are tested and certified by independent third-party auditors to ensure fairness and randomness. This means you can enjoy peace of mind knowing that the outcomes of our games are truly random.
Can I set limits on my gambling activity?
We offer various responsible gambling tools, including deposit limits, session limits and self-exclusion options, to help you manage your gaming activity responsibly.
How long do withdrawals take?
Withdrawal processing times vary depending on the chosen payment method and any necessary verification procedures. Generally, withdrawals are processed promptly, and you can expect to receive your funds within a few business days.
Is there a mobile app for Rocket Play Casino Real Money?
Our casino is fully optimized for mobile devices, allowing you to enjoy games on the go without the need for any downloads.
Can I trust the casino with my information and funds?
We prioritize the security and privacy of our players above all else. With robust security measures in place and a commitment to transparency, you can trust us to keep your information and funds safe and secure.
